GDPR Compliance

Introduction

At Perfumeticss, we are committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR). This statement outlines how we handle your personal information in accordance with GDPR requirements.

1. Data Controller

Perfumeticss is the data controller for the personal data we collect and process. Our contact details are as follows:

Email: perfumeticssshop@gmail.com

2. Personal Data We Collect

We may collect the following types of personal data:

Identification Information: Name, email address, phone number, and shipping address.
Payment Information: Payment details necessary for processing orders. We do not store credit card information.
Transaction Data: Order history and purchase details.
Technical Data: IP address, browser type, and usage data from your interactions with our website.

3. Purposes of Processing

We process your personal data for the following purposes:

Order Processing: To fulfill and manage your orders, including shipping and payment.
Customer Service: To respond to your inquiries, process returns, and provide customer support.
Marketing: To send you promotional offers and updates, with your consent.
Website Improvement: To analyze usage patterns and improve our website and services.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual Necessity: Processing necessary for the performance of a contract (e.g., processing your orders).
Consent: Where you have given explicit consent for specific processing activities (e.g., marketing communications).
Legal Obligation: To comply with legal obligations (e.g., tax and accounting requirements).
Legitimate Interests: For purposes such as improving our services, preventing fraud, and ensuring security.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. For example, we retain transaction data for [X] years to comply with accounting and tax regulations.

6. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request correction of any inaccurate or incomplete data.
Right to Erasure: You can request the deletion of your personal data under certain circumstances.
Right to Restrict Processing: You can request to restrict the processing of your data in certain situations.
Right to Data Portability: You can request a copy of your data in a structured, commonly used format for transfer to another organization.
Right to Object: You can object to the processing of your data based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us at perfumeticssshop@gmail.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Third-Party Data Sharing

We may share your personal data with third-party service providers who assist us with order processing, payment, shipping, and other services. These providers are obligated to protect your data and only use it for the purposes specified by us.

9. International Transfers

If your personal data is transferred to or processed in countries outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data in accordance with GDPR.

10. Complaints

If you believe that our processing of your personal data does not comply with GDPR, you have the right to lodge a complaint with a supervisory authority. In the UK, this is the Information Commissioner’s Office (ICO).

11. Changes to This Statement

We may update this GDPR Compliance statement from time to time. We will notify you of any significant changes by posting the revised statement on our website. Please review this statement periodically to stay informed about how we protect your personal data.

12. Contact Us

If you have any questions or concerns about our GDPR compliance or how we handle your personal data, please contact us at:

Email: perfumeticssshop@gmail.com

Thank you for trusting Perfumeticss with your personal data. We are dedicated to protecting your privacy and ensuring compliance with GDPR.